Dog Daycare Policies
By enrolling your dog with Nampara Kennels, you agree and consent to all Nampara Kennels policies.
At Nampara Kennels, we strive to provide a safe, fun, and stimulating social environment for dogs. To ensure the well-being of all our furry guests, we have implemented the following requirements:
Operating days
Daycare:
Monday to Friday: 7:30 AM to 10:00 AM and 3:30 PM to 5:30 PM
Boarding:
Available for drop off/pick up 7 days a week (excluding public holidays)
Monday to Friday: 8:00 AM to 10:00 AM and 3:30 PM to 5:30 PM
Saturday: 8:00 AM to 9:00 AM
Sunday: 4:00 PM to 5:30 PM
Please bring your dog in for their stay in the morning where possible.
Please note:
We are closed on Christmas Eve, New Year's Eve, Christmas Day, Boxing Day, New Year's Day, January 2nd, Good Friday, and Easter Sunday.
Our hours may vary on ANZAC Day and other public holidays. Please check our Facebook page for the most up-to-date information.
Cancellations
At Nampara Kennels, we strive to provide a high-quality service for your dog. To ensure the best possible experience for all our furry guests, we have implemented the following cancellation policy:
More than 48 hours’ notice: A 50% cancellation fee may apply.
Less than 24 hours' notice: A 100% cancellation fee will apply.
Multiple no shows: Repeated no-shows may lead to discontinuation of service
We understand that unexpected circumstances may arise. However, your timely notification will allow us to accommodate other dogs and ensure a smooth operation.
We recommend planning ahead and providing as much notice as possible for any cancellations.
If you want to change your pick up date you must let us know ASAP.
Attendance
We prefer dogs attending Nampara Kennels doggie daycare to attend at least twice a week on consistent days, this allows them to build a strong bond with our staff, become comfortable with their canine companions, and establish a familiar routine.
Casual daycare or one day a week is available on a case by case basis.
General Terms and Conditions
Dog Safety and Health
Collars: All dogs must wear a suitable, non-slip collar. Chain collars, chains on collars, and GPS collars/tags are prohibited. This is for the safety of your dog and others.
Vaccinations: All dogs must have up-to-date vaccinations. A vet certificate must be provided upon first visit and for subsequent vet re-visits.
Illness: If your dog is unwell on the scheduled day, please do not bring them to Nampara Kennels. Notify us as soon as possible; our cancellation policy will apply.
Contagious Diseases: If your dog has recently suffered from a contagious illness, we require a vet's confirmation that it is safe for them to return to Nampara Kennels.
Emergency Care: If your dog becomes ill while in our care, we will make every effort to contact you. If contact cannot be made and your dog's condition worsens, we will seek assistance from our emergency vet provider. All costs incurred will be recoverable from the owner.
Flea and Worm Treatment: All dogs must be up-to-date with their flea and worm treatments.
Behavior and Welfare
Nonsocial or Aggressive Behavior: Nampara Kennels reserves the right to refuse entry to our doggy day care facility if your dog displays nonsocial or aggressive behavior. This is to ensure the safety of all dogs and staff. We will always communicate any concerns about your dog's behavior.
Health and Medical Information: Please inform us of any behavioral, health, or medical problems your dog may have. This will help us ensure their safety and well-being.
Social media
You allow and consent to your dog being photographed and/or used on Nampara Kennels & Cattery social media sites eg Instagram and Facebook, and/or Nampara Kennels & Cattery website.
We love sharing the adorable moments of our furry friends. While we do our best to capture everyone, please understand that not every pet can be featured in every photo.
Your Dog's Well-Being:
Sick Dogs Stay Home: If your dog is unwell, please keep them at home to prevent the spread of illness.
Notify Us: Let us know immediately if your dog is sick and will not be attending daycare.
Good Health Requirement: All dogs must be in good health to attend daycare.
Vaccination Requirements:
Certification of Health: Owners must certify their dog's good health and absence of communicable conditions.
Veterinarian Certification: For dogs with a history of communicable conditions, a veterinarian's health certificate is required for admission or readmission.
Health Booklet: Bring your dog's health booklet at enrollment and whenever vaccinations are updated.
Required Vaccinations: All dogs must be vaccinated against canine parvovirus, canine distemper, infectious canine hepatitis, Bordetella (canine cough), and, when necessary, Leptospirosis.
Note: While these requirements and suggestions help minimize the risk of contagion, they cannot guarantee complete prevention.
Our Commitment: We prioritise the health and safety of all dogs in our care. Your cooperation in following these guidelines is greatly appreciated.
Behavior Expectations
Dogs attending daycare must be friendly with people.
All dogs must be non-aggressive and not exhibit toy possessiveness.
Owners must certify that their dogs have not harmed or shown aggressive or threatening behavior towards any person or other dogs.
Spaying/Neutering
Male Dogs: The Nampara team will evaluate each case individually for male dogs who are not neutered.
Female Dogs: Intact females cannot attend daycare while in heat or for the immediate two weeks following their heat cycle. Please refer to our cancellation policy for more details.
By enrolling your dog with Nampara Kennels, you agree and consent to all Nampara Kennels policies.
At Nampara Kennels, we strive to provide a safe, fun, and stimulating social environment for dogs. To ensure the well-being of all our furry guests, we have implemented the following requirements:
Operating days
Daycare:
Monday to Friday: 7:30 AM to 10:00 AM and 3:30 PM to 5:30 PM
Boarding:
Available for drop off/pick up 7 days a week (excluding public holidays)
Monday to Friday: 8:00 AM to 10:00 AM and 3:30 PM to 5:30 PM
Saturday: 8:00 AM to 9:00 AM
Sunday: 4:00 PM to 5:30 PM
Please bring your dog in for their stay in the morning where possible.
Please note:
We are closed on Christmas Eve, New Year's Eve, Christmas Day, Boxing Day, New Year's Day, January 2nd, Good Friday, and Easter Sunday.
Our hours may vary on ANZAC Day and other public holidays. Please check our Facebook page for the most up-to-date information.
Cancellations
At Nampara Kennels, we strive to provide a high-quality service for your dog. To ensure the best possible experience for all our furry guests, we have implemented the following cancellation policy:
More than 48 hours’ notice: A 50% cancellation fee may apply.
Less than 24 hours' notice: A 100% cancellation fee will apply.
Multiple no shows: Repeated no-shows may lead to discontinuation of service
We understand that unexpected circumstances may arise. However, your timely notification will allow us to accommodate other dogs and ensure a smooth operation.
We recommend planning ahead and providing as much notice as possible for any cancellations.
If you want to change your pick up date you must let us know ASAP.
Attendance
We prefer dogs attending Nampara Kennels doggie daycare to attend at least twice a week on consistent days, this allows them to build a strong bond with our staff, become comfortable with their canine companions, and establish a familiar routine.
Casual daycare or one day a week is available on a case by case basis.
General Terms and Conditions
Dog Safety and Health
Collars: All dogs must wear a suitable, non-slip collar. Chain collars, chains on collars, and GPS collars/tags are prohibited. This is for the safety of your dog and others.
Vaccinations: All dogs must have up-to-date vaccinations. A vet certificate must be provided upon first visit and for subsequent vet re-visits.
Illness: If your dog is unwell on the scheduled day, please do not bring them to Nampara Kennels. Notify us as soon as possible; our cancellation policy will apply.
Contagious Diseases: If your dog has recently suffered from a contagious illness, we require a vet's confirmation that it is safe for them to return to Nampara Kennels.
Emergency Care: If your dog becomes ill while in our care, we will make every effort to contact you. If contact cannot be made and your dog's condition worsens, we will seek assistance from our emergency vet provider. All costs incurred will be recoverable from the owner.
Flea and Worm Treatment: All dogs must be up-to-date with their flea and worm treatments.
Behavior and Welfare
Nonsocial or Aggressive Behavior: Nampara Kennels reserves the right to refuse entry to our doggy day care facility if your dog displays nonsocial or aggressive behavior. This is to ensure the safety of all dogs and staff. We will always communicate any concerns about your dog's behavior.
Health and Medical Information: Please inform us of any behavioral, health, or medical problems your dog may have. This will help us ensure their safety and well-being.
Social media
You allow and consent to your dog being photographed and/or used on Nampara Kennels & Cattery social media sites eg Instagram and Facebook, and/or Nampara Kennels & Cattery website.
We love sharing the adorable moments of our furry friends. While we do our best to capture everyone, please understand that not every pet can be featured in every photo.
Your Dog's Well-Being:
Sick Dogs Stay Home: If your dog is unwell, please keep them at home to prevent the spread of illness.
Notify Us: Let us know immediately if your dog is sick and will not be attending daycare.
Good Health Requirement: All dogs must be in good health to attend daycare.
Vaccination Requirements:
Certification of Health: Owners must certify their dog's good health and absence of communicable conditions.
Veterinarian Certification: For dogs with a history of communicable conditions, a veterinarian's health certificate is required for admission or readmission.
Health Booklet: Bring your dog's health booklet at enrollment and whenever vaccinations are updated.
Required Vaccinations: All dogs must be vaccinated against canine parvovirus, canine distemper, infectious canine hepatitis, Bordetella (canine cough), and, when necessary, Leptospirosis.
Note: While these requirements and suggestions help minimize the risk of contagion, they cannot guarantee complete prevention.
Our Commitment: We prioritise the health and safety of all dogs in our care. Your cooperation in following these guidelines is greatly appreciated.
Behavior Expectations
Dogs attending daycare must be friendly with people.
All dogs must be non-aggressive and not exhibit toy possessiveness.
Owners must certify that their dogs have not harmed or shown aggressive or threatening behavior towards any person or other dogs.
Spaying/Neutering
Male Dogs: The Nampara team will evaluate each case individually for male dogs who are not neutered.
Female Dogs: Intact females cannot attend daycare while in heat or for the immediate two weeks following their heat cycle. Please refer to our cancellation policy for more details.